Cyber Crime Complaints: A Step-by-Step Guide

Introduction

With the rise of digital transactions, social media, and online communication, cyber crimes have become increasingly common in India.
From identity theft and financial fraud to hacking and online harassment, victims often feel overwhelmed and unsure of how to respond.

This guide walks you through the step-by-step process of filing a cyber crime complaint in India, so you can take action quickly and confidently.

What Is a Cyber Crime?

Cyber crime refers to any illegal activity that involves a computer, network, or digital device. Common examples include:

• Online fraud and phishing scams
• Hacking and unauthorized access
• Identity theft and data breaches
• Cyberbullying and online harassment
• Publishing obscene or defamatory content
• Ransomware and malware attacks

These crimes are punishable under the Information Technology Act, 2000 and relevant sections of the Indian Penal Code.

Step-by-Step: How to File a Cyber Crime Complaint

Here’s how to report a cyber crime in India:

1. Collect Evidence

Before filing a complaint, gather all relevant information:

• Screenshots of the incident
• URLs, email headers, or chat logs
• Bank statements or transaction details (if financial fraud)
• Device details (IP address, browser info, etc.)

The more evidence you provide, the stronger your case.

2. Visit the Cyber Crime Portal

Go to the National Cyber Crime Reporting Portal:
🔗 https://cybercrime.gov.in

• Choose the appropriate category (e.g., financial fraud, social media abuse)
• Fill in the complaint form with accurate details
• Upload supporting documents and evidence
• Submit the complaint and note the reference number

You can file anonymously for certain categories like child abuse or harassment.

3. File an FIR at Your Local Police Station

For serious cases, especially involving financial loss or threats:

• Visit your nearest cyber cell or police station
• Request to file an FIR under relevant sections of the IT Act and IPC
• Provide printed copies of your evidence
• Ask for a copy of the FIR for future reference

If the police refuse to file, you can escalate to higher authorities or approach a magistrate.

4. Follow Up on Your Complaint

After filing:

• Track your complaint status on the portal
• Stay in touch with the investigating officer
• Cooperate during evidence collection or device inspection
• Preserve all communication related to the case

Timely follow-up ensures your complaint isn’t lost in backlog.

5. Seek Legal Advice

Cyber crime cases can be technical and complex. A lawyer can help:

• Draft a strong complaint
• Represent you in court if needed
• Advise on compensation or civil remedies
• Protect your digital rights and privacy

Legal support is especially important in cases involving defamation, extortion, or financial damage.

FAQs

Q: Can I file a cyber crime complaint online?
A: Yes, through cybercrime.gov.in. You can also visit a cyber cell in person.

Q: What if I don’t know who committed the crime?
A: You can still report it. Authorities will investigate using digital forensics.

Q: Is there a time limit to file a complaint?
A: No strict limit, but earlier reporting improves chances of resolution.

Q: Can minors file complaints?
A: Yes, but it's recommended to do so with a parent or guardian.

Stay Safe. Stay Informed.

Cyber crime can affect anyone — but knowing your rights and the legal process puts you in control.
If you’ve been targeted online, don’t hesitate to report it and seek help.
Your action could protect others and bring justice to digital spaces.